Demand Digital Privacy Policy.

This privacy policy will explain how Demand Digital uses the personal data we collect from you when you use our website.

At DemandDigital.ie we are committed to respecting your privacy and protecting any personal data provided when using our site. This privacy policy informs you of what personal data is collected from you while using DemandDigital.ie and how it is used.

Who we are

Demand Digital, found at demanddigital.ie

What type of information we collect and how we collect it

Voluntarily supplied information

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have signed up for a consultation call.
• You have sent a message via the contact form.

DemandDigital.ie collects and processes the following voluntarily supplied information:

• When you book a consultation call with us, we’ll ask you to provide some information including your name and email address.
• We’ll collect your name and email address when commenting on the website.
• We’ll collect you name and address when filling out our contact form.

Automatically tracked information

While you visit our site, we’ll track:

• Pages you’ve viewed: we’ll use this for purposes like tracking analytics.
• Location, IP address and browser type: we’ll also use this for purposes like tracking analytics.

What we do with the information we have

We only collect and use the personal data for the sole purpose it was intended for.

• When booking a call or inputting a query through our contact form, we collect personal data such as name and email address. We’ll use this information for purposes, such as, to send you information about your booking and respond to your requests.
• When commenting on the site, we use your name to display with your comment, and your email address to notify you that your comment or review is live. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

We do not share any information received from our users with any other organisations or individuals except for secure third parties who help us provide our services to you. These providers are listed below

Calendly

We accept consultation calls through Calendly. When processing bookings, some of your data will be passed to Calendly, including information required to process or support the booking, such as your email address.

Please see Calendly Data Storage for more details.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is Consent.

By providing your personal details during a booking or contact form, you are consenting for us to process your personal data for the sole purpose of processing and delivering your request. You are not consenting for your details to be used for any other purpose, or shared with another individual or organisation.

You are able to remove your consent at any time. You can do this by contacting siobhan@demanddigital.ie

What rights you have over your data

If you have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org

How do we use cookies?

We uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – we use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what location you are in.
• Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.

Please contact siobhan@demanddigital.ie if you wish to make a request.